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PanelReady

FAQ

Frequently asked, honestly answered.

If the answer changes whether you'd buy, we put it here — not behind a sales conversation.

Frequently asked questions

Scoring & feedback

How is the score calculated?

Against a rubric for your chosen level, scored on dimensions like structure, prioritization, and tradeoffs. Each dimension carries an evidence quote pulled from what you actually said during the interview.

Why does the same answer score differently at APM vs. Director?

Because the bar is different. A Director-level question expects you to weigh organizational tradeoffs that an APM isn't expected to know. We grade against the rubric for the level you selected — push yourself one rung up if you want to stretch.

Can I see the rubric the AI used?

Yes. Every score links to the dimension definition and the band anchors. Programs on Cohort or Institution plans can customize the rubric or add their own.

The interview itself

Is this used during my real interview?

No. PanelReady is practice only. We deliberately do not assist during live interviews — it's a risk to your reputation and to fair hiring. This is a hard line we won't cross.

Does the AI ask real follow-ups?

Yes. The interviewer is adaptive — it follows your reasoning, pushes on weak claims, and changes direction when you take it somewhere unexpected. Not a scripted decision tree.

How long is a typical mock?

You pick the duration when you start (15, 30, 45, or 60 minutes). Most candidates rehearse with 30-minute sessions. Programs often run 45-minute mocks for closer-to-real conditions.

What about non-native English speakers?

The interviewer handles a wide range of accents, and feedback focuses on substance and structure — not accent, filler words, or pace. Localized rubrics are on the roadmap for Cohort plans.

Plans & billing

What does the free tier include?

One live preview interview per month plus unlimited async-scored answer practice. No credit card required.

Can I cancel easily?

Yes — one click in your account. Unused interviews roll over within the billing period, no traps, no forfeit.

Do you offer refunds?

All sales are generally final, but we issue refunds for four specific scenarios: a technical issue that blocks usage and we can't resolve in 48-72 hours (reported within 7 days), accidental duplicate charges, unauthorized transactions, and extended service downtime over 24 consecutive hours. We do not refund used credits, change-of-mind requests, or dissatisfaction with AI-generated feedback. See the refund policy for full details.

Do you offer plans for bootcamps or universities?

Yes — the Cohort plan gives programs seats, readiness analytics, custom rubrics, and SSO. Institution pricing is available for multi-program rollouts at districts, university systems, and enterprise L&D.

Data & privacy

Is my data private?

Yes. Your interviews, scores, and resume content are private to your account. You can export or delete your data at any time from the settings screen.

Are interviews recorded?

Audio recordings exist for the scoring pass and are auto-deleted after the retention window. You can delete them earlier by removing the interview from your history.

Do you train models on my answers?

No. We don't use your interview content to train foundation models. Aggregate, anonymized signals (like 'how often does an APM-level question get a follow-up about tradeoffs') may inform our scoring prompts.

Roles & roadmap

Do you support roles other than PM?

PM first — that's where the rubrics are tightest. Other roles are on the roadmap, and Cohort plans can co-fund earlier coverage for specific functions.

Will you ever build a copilot for real interviews?

No. Practice only is a permanent product principle, not a phase. If we ever change it, we change companies.

Question we didn't answer?

Email us at hello@getpanelready.com. We reply inside a business day.